Returns & Exchanges

At SKINTIFIC, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we offer a 30-day return policy for unused products in their original packaging.

1

Initiate Your Request

Contact our customer support team via email with your order number and a brief explanation of why you wish to return the item.

2

Pack Your Items

Securely place the unused products in their original box, ensuring all protective seals are intact to qualify for a full refund.

3

Ship to Warehouse

Affix the provided return shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing