Frequently Asked Questions

Everything you need to know about your SKINTIFIC journey.

Are SKINTIFIC products suitable for sensitive skin?

Yes, our formulas are specifically developed with TTE™ (Trilogy Triangle Effect) technology to ensure they are effective yet safe for sensitive skin barriers.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you experience an adverse reaction, please contact our support team with photos for assistance.

Are your products cruelty-free?

Absolutely. SKINTIFIC is committed to ethical beauty; we do not test our products or ingredients on animals.

Can I use multiple active ingredients together?

While many of our products are designed to work in synergy, we recommend layering actives gradually. Please refer to our digital 'Routine Guide' for specific ingredient compatibility.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized digital payment options available at checkout.